We're here to help

Questions about your account, payments, or partnering with AXA Pay? Reach out — a real person will get back to you.

Ways to reach us

  • Emailsupport@axapay.com (most replies within one business day)
  • Live chat — Inside the app while you’re signed in
  • Visit — The Valley, Anguilla

Support hours: Monday–Friday, 8am–6pm AST